ISO 9001:2008

The standard is designed to look at all of the important processes’ quality, from the initial review of contracts from customers, to the delivery of the finished product/service. The intent of the standard is to provide a universal baseline for quality management, which can be used by companies from various industry segments and around the world.

Principle 1 – Customer Focus
Principle 2 – Leadership
Principle 3 – Involvement of people
Principle 4 – Process approach
Principle 5 – System approach to management
Principle 6 – Continual improvement
Principle 7 – Factual approach to decision making
Principle 8 – Mutually beneficial supplier relationships

BENEFITS OF ISO 9001:2008

Increased efficiency of operations
Cost savings from reduced rejected product and fewer claims
Continual improvement of the quality of products and services
Increased traceability and accountability through organization
Enhanced communication among employees